Privacy Policy

This Privacy Policy provides information on how we collect and process the personal data of any person who browses the website with the URL www.casinotarragona.com ("Website"), and/or who access the facilities of our casinos in person (jointly, the "User"). The User must read this Privacy Policy carefully, as it may be modified, which, once published on the Website, will be fully applicable to each User.

Date of the last update: [February 2024] 

 

2. What categories of Personal Data do we process?

Please note that we need you to provide us with certain personal data to ensure the proper functioning of the services that you as a Casino User may request from us, which mainly consist of gambling and betting services. By providing us with your personal data, you guarantee the veracity and/or accuracy of the same.

The categories of data (the "Personal Data") that we can process on each User are the following. However, depending on the type of services and personal circumstances of each User, some of the following categories may not be applicable to all Users:

• Identification data: name and surname, National Identification Document, passport, Social Security card, driving license and/or residence card, recorded images or images provided through taking or sending photographs, signature.
• data relating to their personal characteristics: gender, age, date of birth, marital status, place of birth, nationality.
• Contact details: postal address, email and/or telephone number.
• Data about your online behaviour and preferences, such as web pages and sections of them you visit, the place and time of connection, browsing habits, your computer IP or your mobile device ID and online identifiers, depending on whether or not you have consented to the deployment of certain cookies and similar technologies that are not strictly necessary for the operation of the Website.
• economic, financial and equity solvency data: annual gross salary, annual income from an economic and/or professional activity, data relating to their debit/credit card, origin of funds, means of payment used, information relating to level of health, extra income, debts to third parties; as well as any other economic, financial and solvency data necessary to comply with the due diligence measures provided for in the applicable regulations on the prevention of money laundering and financing of terrorism.
• commercial information data: data that you provide us about your preferences. By way of example, information about the types of tournaments or games in which they may be interested.
• data related to matching with self-exclusion lists for gambling or to interdiction records related to access to gambling, including lists belonging to law enforcement or judicial authorities.
• data related to their navigation: offers and sections displayed, place of connection, time of visit and time spent on the website. Please note that all this data is very important to us because it allows us to configure the content and design of our Website and services according to the preferences of each User.

3. For what purposes and on what legal basis will we process such Personal Data?

 

4. How long will we keep the User's Personal Data?

We will keep the Personal Data of the user for as long as our pre-contractual or contractual relationship with them is in force for its correct management and, even, once terminated, to send them information -including commercial information- of their interest, provided that this is appropriate, relevant and limited to what is necessary for the purposes for which we process their personal data. The foregoing shall apply unless the User exercises their right of deletion.

When the processing of such Personal Data is no longer appropriate, relevant and limited to what is necessary for the purposes for which they are processed, we will keep the User's Personal Data for the legally required periods and subsequently keep their data blocked to meet potential liabilities, as required by the applicable data protection regulations, among others.

5. To whom can we communicate the User’s Personal Data?

The following shall have access to their Personal Data: (i) the rest of the entities of Invergaming Group, SL that require such access for the provision of internal services to Casino Tarragona; (ii) entities outside the Casino that require such access to provide certain services, such as IT or hosting providers, providers of marketing and advertising services, and/or services related to security.

In all these cases, Casino Tarragona will sign the corresponding contractual guarantees with these recipients in order to guarantee that the Personal Data will be processed in accordance with the applicable regulations, respecting the confidentiality and integrity of the same.

In the event that such providers are located or process such Personal Data in countries whose data protection regulations may not be comparable to European legislation, the Casino will put in place the necessary mechanisms to ensure that Personal Data is processed in such countries with a level of protection equivalent to that of the European Union, in particular by signing with such third parties standard contractual clauses approved by the European Commission.

In case of legal obligation, on certain occasions, we may transfer the user’s Personal Data to those administrative, police and/or legal entities provided for in the applicable regulations, including in the field of prevention of money laundering and terrorist financing.

6. Rights of the User

Each User has the following rights:           

• To access their data to understand what Personal Data concerning them we are processing
• To rectify inaccurate Personal Data concerning them that are subject to processing by us or even to request their deletion
• To receive the personal data that concern them, that they have provided us, in a structured format, for unregulated use and in machine-readable format, and to communicate them to another person responsible for the processing
• To request that we limit the processing of their Personal Data. In the event that they request such limitation of processing, the personal data of the user may only be processed, with the exception of its conservation, with their consent or for the framing, exercise or defence of claims, or with the intent to protect the rights of another person
• To oppose the processing of their Personal Data, in which case, we will stop processing them except when there are compelling legitimate reasons or for the exercise or defence of possible claims

The User may exercise their rights free of charge at any time by sending an email to the Casino via the following email: dpo@grupperalada.com

At any time, they can file a complaint to the competent supervisory authority, which in our case is the Spanish Data Protection Agency (www.aepd.es). In any case, before initiating any claim, we ask that you contact us, at the email address indicated above, in order to try to resolve any discrepancy or dispute amicably.

We will respond to your requests as soon as possible and, in any case, within a maximum period of one month. If this is not the case, we apologise. Please contact us again, so that we can assist you and rectify any possible technical error that has prevented us from giving you a response in a timely manner.